E-PROPS: Ordering, paying, delivery

Prices in Euros, excluding VAT & taxes, shipping not included, subject to change without notice — 6-month money back guarantee included. Updated: April 2026.

Durandal & Excalibur

Ground-adjustable carbon propellers, for Rotax and other gear-drive engines — all diameters, with spacer.

Glorieuse

Constant speed carbon propellers, for Rotax 912 · 912S/iS · 914 · 915iS · 916iS.

AscalonNEW

Ground-adjustable carbon propellers, for Lycoming & Continental direct-drive engines.

VorpalineNEW

Ground-adjustable carbon propellers, for Jabiru 2200 & 3300 engines.

Accessories

Carbon spacers (all ranges): available from -20 to +170 mm, included free of charge regardless of length.

In order to facilitate the administrative aspects, and thus reduce costs for its customers, orders are payable with the order, by credit card, PayPal, bank wire or cheque (French banks only). When you place an order on this store, the system proposes the same means of payment at the end of your order.

Credit card

Accepted cards: CB, VISA, MASTERCARD, PAYLIB. Simply log in to the store to access credit card payment at the end of your order.

Once the payment is done, a payment receipt will be sent to you by email by our bank (CREDIT AGRICOLE ALPES PROVENCE). This payment is secure: your card details are neither transmitted nor kept by our company.

You can also pay a free amount by credit card (paying a quote, an invoice...), without placing an order.

Log in to the store to access it

PayPal

You can also pay a free amount via PayPal (paying a quote, an invoice...), without going through the store's shopping cart. Pay securely with your PayPal account or by credit card, without needing to create an account.

Amount to pay (in Euros):

Bank wire

The company E-PROPS (SAS ELECTRAVIA) has 3 bank accounts in EUROS.

Please note: the customer's bank charges are to be paid by the customer.

Cheque (French banks only)

Cheque to be made out to E-PROPS and sent to:
HELICES E-PROPS — 195 Route de l'Aviation — ZI Aérodrome de Sisteron — 04200 VAUMEILH, France.

Please note: cheques from foreign banks are not accepted.

VAT and taxes

Prices on the E-PROPS online store are shown in EUROS, both excl. VAT and incl. VAT (French VAT rate of 20%).

VAT: in France, the 20% VAT applies to every sale, regardless of the buyer's status (private individual or company). Within the Euro zone, it applies to private customers, but not to companies holding a VAT number (to be indicated at registration). For other countries, it does not apply, regardless of the buyer's status.

Any questions? Contact us by email: helices@e-props.fr.

E-PROPS is the only propeller manufacturer in the world to offer a contractual "6-month money back guarantee".

(click to open the file)

Principle

The customer buys an E-PROPS propeller (Aircraft / Ultralight range), and then has 6 months to quietly try it on their aircraft, in their usual environment. During these 6 months, if not satisfied or having changed their mind, they can return their E-PROPS propeller and request a refund.

Conditions

This clause applies exclusively to E-PROPS propellers for Aircraft / Ultralights — it does not apply to propellers for paramotors (PLUG'n'FLY and NG-D ranges), nor to propellers for VTOL, Multicopters and Drones, nor to propellers purchased by associations (unstable governance, too many decision-makers).
It is detailed in the E-PROPS General Terms and Conditions of Sale, and does not apply if E-Props has explicitly advised against fitting the propeller chosen by the customer.
To benefit from it, the customer must have mounted the propeller and made the adjustment according to the E-Props Manuals, on the aircraft/ultralight, engine and gearbox originally planned, and must have tested it in flight. The customer must also make sure the propeller is approved on their aircraft before buying it: the clause does not apply in case of refusal by the regulatory authority.
It also does not apply for purely aesthetic reasons with no mechanical consequence (slightly curled fibers, blacker resin traces, small translucent areas...).
The returned propeller must be in good condition, clean, with all its accessories (complete set of screws, adjustment tool, covers, documentation...): a damaged, destroyed, modified (cut blades) or painted propeller cannot be accepted (a painted cone will not be accepted under this warranty).
This clause is limited to one return per customer, and applies only to the original customer: if the propeller is resold during the 6 months, the clause is no longer valid.
6 months means 182 days exactly, calculated from the shipping date from the E-Props workshops. Return shipping and insurance costs are at the customer's expense.
In the event of a return, an amount is retained by E-Props as a handling fee: a minimum lump sum (€150 for the ground-adjustable range DURANDAL/EXCALIBUR, €400 for the in-flight variable-pitch range GLORIEUSE) + 0.2% of the total invoice per day of immobilization by the customer (up to a maximum of 182 days, from the day of delivery to the customer to the day E-Props receives it back).

Registering your warranty

To register your propeller and validate your warranty, simply send us an email at helices@e-props.fr with: your first and last name, the propeller model and serial number, the purchase date, and the name of your dealer if you did not buy directly from E-Props.

Offering such a contractual guarantee since 2008 shows how confident the E-Props team is in the performance and quality of its propellers! Some customers have shared their feedback on this clause: see the testimonials.

E-PROPS propellers are manufactured in France, near Sisteron (Alpes de Haute-Provence), and sold worldwide, in more than 80 countries to date, either directly or through our network of distributors and dealers.

Shipments in France

Parcels are shipped within metropolitan France by COLISSIMO Suivi (La Poste), delivered by the postman. Under normal conditions, La Poste commits to a 48h delivery time — a little longer during holiday or peak periods, or in exceptional circumstances. An email with the tracking number is sent by our sales team once the parcel is taken in charge; with this number, you can track your parcel at any time, reschedule delivery, etc.

Please note: this email sometimes ends up in spam folders — please check.

International shipments

Parcels are shipped abroad by DHL Express. Delivery time varies depending on the country and period. Any customs documents are issued by the carrier based on information provided by our sales team (see the General Conditions of Sale, Article 21 — Export). Pick-up by the customer is also possible: in this case, the customer must arrange the pick-up with their own carrier and send E-Props the labels to affix to the parcel.

Returns

Returns must be shipped to:
HELICES E-PROPS — 195, Route de l'Aviation — ZI Aérodrome de Sisteron — 04200 VAUMEILH, France
Contact: Mrs Anne Lavrand — Phone: +33 4 92 34 00 00 — Email: helices@e-props.fr.

When a parcel is sent to E-Props for a repair or component change (blades, hub...), the shipping costs, parcel insurance, and any customs duties are entirely at the customer's expense. Insurance and tracked delivery with signature are recommended; E-Props cannot be held responsible for the loss or damage of a parcel sent by the customer. For France, Colissimo Assuré Suivi (La Poste) is recommended.

The General Terms and Conditions of Sale of the company ELECTRAVIA – HELICES E-PROPS are available for download: