E-PROPS is the only propellers manufacturer in the world to offer a contractual warranty "SATISFIED or REFUNDED for 6 MONTHS"
✗ The customer buys an E-PROPS propeller (Aircraft / Ultralights range).
✗ The customer then has 6 months to quietly try the propeller on his aircraft, in his usual environment.
✗ During these 6 months, the customer may not be satisfied or may change his mind: he can then return his E-PROPS propeller and ask for a refund.
It is a contractual guarantee.
✗ This clause applies exclusively to E-PROPS propellers for Aircraft / Ultralights. This warranty does not apply to E-PROPS propellers for paramotors
(PLUG'n'FLY and NG-D ranges) and E-PROPS propellers for VTOL, Multicopters and Drones.
✗ The E-PROPS warranty "Satisfied or Refunded 6 Months" is a contractual clause detailed in the
E-PROPS GENERAL CONDITIONS OF SALES
✗ To benefit from this warranty, the customer must have mounted his propeller and made the adjustment according to the indications of the E-PROPS Manuals,
on the Aircraft or Ultralight, the engine and the gearbox initially planned at the time of the order; he must also have tested his propeller in flight.
✗ The returned propeller must be in good condition, clean, with all its accessories (complete set of screws, protractor, covers, documentation...
originally delivered). A damaged or destroyed propeller could not be accepted under this clause.
✗ This clause is limited to one return per customer.
✗ This warranty applies only to the original customer of the propeller. If the propeller is sold during the period of 6 months,
the clause "satisfied or refunded" is no longer valid.
✗ 6 months means 182 days exactly, calculated from the date the package was shipped from E-PROPS workshops.
✗ The costs of return and insurance of the parcel are at the charge of the customer.
✗ In case of return, an amount of 100 euros
(excl. French VAT) will be retained by E-PROPS as file management fees.
To propose such a contractual guarantee since 2008, the E-PROPS team is confident of the performances and quality of its propellers !
Satisfied or your money back : to have the choice and to be sure of this choice