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E-PROPS DETAILS
The E-PROPS PROPELLERS Company
ZI aerodrome Sisteron
04200 VAUMEILH - France
Phone : +33 4 92 34 00 00
Phone reception opened from Monday to Friday
From 9 to 12 a.m and 2 to 4 p.m.
The best way to reach us is by email : helices@e-props.fr

Satisfied or Refunded for 6 Months


E-PROPS is the only propellers manufacturer in the world to offer a contractual warranty "SATISFIED or REFUNDED for 6 MONTHS".

satisfied or reimbursed


Principle :
✗ The customer buys an E-PROPS propeller (Aircraft / Ultralights range).
✗ The customer then has 6 months to quietly try the propeller on his aircraft, in his usual environment.
✗ During these 6 months, the customer may not be satisfied or may change his mind: he can then return his E-PROPS propeller and ask for a refund. It is a contractual guarantee.



Conditions :
✗ This clause applies exclusively to E-PROPS propellers for Aircraft / Ultralights. This warranty does not apply to E-PROPS propellers for paramotors (PLUG'n'FLY and NG-D ranges) and E-PROPS propellers for VTOL, Multicopters and Drones.
✗ The E-PROPS warranty "Satisfied or Refunded 6 Months" is a contractual clause detailed in the E-PROPS GENERAL CONDITIONS OF SALES
✗ To benefit from this warranty, the customer must have mounted his propeller and made the adjustment according to the indications of the E-PROPS Manuals, on the Aircraft or Ultralight, the engine and the gearbox initially planned at the time of the order; he must also have tested his propeller in flight.
✗ The returned propeller must be in good condition, clean, with all its accessories (complete set of screws, protractor, covers, documentation... originally delivered). A damaged or destroyed propeller could not be accepted under this clause.
✗ This clause is limited to one return per customer.
✗ This warranty applies only to the original customer of the propeller. If the propeller is sold during the period of 6 months, the clause "satisfied or refunded" is no longer valid.
✗ 6 months means 182 days exactly, calculated from the date the package was shipped from E-PROPS workshops.
✗ The costs of return and insurance of the parcel are at the charge of the customer.
✗ In case of return, an amount of 100 euros (excl. French VAT) will be retained by E-PROPS as file management fees.


To propose such a contractual guarantee since 2008, the E-PROPS team is confident of the performances and quality of its propellers !


Satisfied or your money back : to have the choice and to be sure of this choice


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