E-PROPS is the only propellers manufacturer in the world to propose a contractual guarantee "SATISFIED or YOUR MONEY BACK DURING 6 MONTHS".
The customer buys a E-PROPS propeller (Aircraft range).
He tries it during 6 months on the aircraft and on the engine initially planned at order. During these 6 months, the customer can change his opinion.
Whatever the reason may be, the customer can send back the propeller and asks for his refund.
- An amount of 100 euros is retained by E-PROPS as administrative fees
- This clause applies exclusively to E-Props propellers for aircraft / ultralights / LSA. This guarantee does not apply to E-Props for paramotors
(PLUG'n'FLY and NG-D ranges).
- The returned propeller shall be in good condition, clean, with all its accessories (screws, flange, drive lugs, digital protractor, covers, documentation... initially delivered); damaged or broken propeller cannot be accepted with this clause.
- The shipping charges are at customer's cost, including insurance of the parcel.
- This clause applies only to one return per customer.
- This guarantee applies only to the initial customer of the propeller. If this propeller is sold during this 6 months period, the clause "satisfied or your money back" would not be valid any more.
- 6 months means 182 days exactly, calculated from the date when the parcel was dispatched from the E-PROPS workshop.
- The "6 Months Satisfied or Reimbursed" is a contractual clause, which is detailled in the E-PROPS GENERAL CONDITIONS OF SALES
To propose such a contractual guarantee since 2008, the E-PROPS team is confident of the performances and quality of its propellers !
Satisfied or your money back : to have the choice and to be sure of this choice